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RT-AX58U wifi connection issues

anigeek65
Star I

Several weeks ago I wake up and internet is 'no access. Almost all of the Alexa devises were offline as well as my Ring cameras and smart phones. I had to restart the router to get it working again. Wired devices seem to be ok for the most part. This happens almost every day. The firmware is up to date. The router is not is the best locations (one side of the house) but the device that loose the connection are very close to the router. I have the 2.5 and 5 ghz separated into to different wireless names.  Are there setting that are casing the drops? 

5 REPLIES 5

jzchen
Zen Master I

Usually this kind of issue is caused by disconnection/problem on the WAN side.  So say you lose Internet from the modem or ONT, then the router may drop all LAN devices.

What type of Internet service do you have?  Can you check with them to see if there are any outages?

anigeek65
Star I

I am using altafiber in Cincinnati. They are not having outages that I am aware off. It seams very random. I keep losing and droping smart devices. I have less that 30.  Rings cameras drop off as well, KASA lights drop off. it mainly is WIFI. so I think it is this router. Wired seems to work although there have be some time when it drops but not that frequently. I read somewhere to help with this issue to make the Tx power adjustment se to balance but this did not work.

I'm afraid the router may be overloaded with clients.  How many total does it show, including wired?

anigeek65
Star I

My network map says 39, that is both 2.4 and 5 ghz. If that is overloaded for this router what is one that would work for this amount plus a few more?  I thought this router would able to handle more. I do not see a spec for the total amount for a ASUS RT-AX58U.