09-29-2024 03:27 PM
All of my other devices are connected to the internet but my ASUS laptop does not, the WiFi option isn’t even coming up, pls help
09-29-2024 09:21 PM
Go to the search and search for Device Manager. Check for any "!" and clear them.
09-30-2024 06:10 PM
@kinmo
Please refer to the following FAQ for troubleshooting steps.
[Windows 11/10] Troubleshooting - Wireless Network (Wi-Fi) Issues
If no wireless network device appears in Device Manager and the issue persists after reinstalling the driver, it might be a hardware malfunction.
I would suggest you bring back your laptop to our service center for further confirmation.
The following is the contact information:
https://www.asus.com/support/service-center-location
Also you can contact the local service center for help.
The following is the contact information:
https://www.asus.com/support/CallUs#
Sorry for any inconvenience it may be caused.