Asus Splendid always crash on startup (Windows 10 and 11)

[zarocs]

System: Asus Expertbook B1400CEPE
Battery or AC: Both
Model: B1400CEPE
Frequency of occurrence: Upon entering windows (first boot and after restart)
Reset OS: Windows 10 and 11
Screenshot or video:
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Detailed description：
Crash always occur on startup of Windows. This happens when Asus System Control Interface version is 3.1.0.0 or higher (3.1.1.0, and the latest 3.1.2.0).
It doesn't happen in version 3.0.22.0. So, temporary remedy is to roll back Asus System Control Interface to version 3.0.22.0. But it keeps updating itself to the newest version.
Tried updating from Windows 10 to Windows 11 and problem still the same. Dear Asus, please look at version 3.0.22.0 and apply to the latest version, because v3.0.22.0 doesn't have Asus Splendid crashes.

Description
Faulting Application Path:   C:\Windows\System32\DriverStore\FileRepository\asussci2.inf_amd64_9d362b93e88f9afb\ASUSOptimization\AsusSplendid.exe

Problem signature
Problem Event Name:   APPCRASH
Application Name:   AsusSplendid.exe
Application Version:   2.1.24.0
Application Timestamp:   62259377
Fault Module Name:   AsusTru2Life.dll
Fault Module Version:   4.0.7.5
Fault Module Timestamp:   62037bcd
Exception Code:   c0000005
Exception Offset:   00000000000026e3
OS Version:   10.0.19044.2.0.0.768.100
Locale ID:   14345
Additional Information 1:   ff64
Additional Information 2:   ff643c383fad8369714dac1f5801e3ab
Additional Information 3:   064b
Additional Information 4:   064ba1e6eac4d86fde1a70c9ceb10f6a

Extra information about the problem
Bucket ID:   13ed04e8518e4ca14e7e0bf3fc7743f5 (2197206810744013813)

[zarocs]

-above post edited-

[GEEK_ASUS]

Hi there,
Could your try restore the whole system to see this issue ca be fixed?
Please ensure your important data are backup before restore.
At the same time, we forwarded this issue to related department to deep research.
Thank you.

[zarocs]

GEEK_ASUS

Hi there,

Could your try restore the whole system to see this issue ca be fixed?

Please ensure your important data are backup before restore.

At the same time, we forwarded this issue to related department to deep research.

Thank you.

View post

I'm sorry, but that's not an option. As I mentioned, version 3.0.22.0 works flawlessly. I'm not going to reset my system just to try this.
While doing research upon this matter, I found very similar problem in this thread: https://zentalk.asus.com/en/discussion/57239/splendid-crashing-on-windows-11
That thread has been closed, and there is no clue whether the problem is solved or not.

[GEEK_ASUS]

Hi there,
May I know how did you update Splendid?
Please update Splendid via MyASUS to the latest version.
Thank you.