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Biometric unlock not working ( fingerprint and camera both)

Ankur_panchal
Star I
System: Windows 11 home edition
Model: ASUS vivobook X509da
Frequency of occurrence: Always
========================
Detailed description:
For fingerprint unlock
This device cannot start. (Code 10)

The process hosting the driver for this device has terminated.
For face unlock
We couldnt find a camera compatible with windows hello face
2 REPLIES 2

Falcon_ASUS
Moderator
Moderator
Ankur_panchal
  1. System: Windows 11 home edition
  2. Model: ASUS vivobook X509da
  3. Frequency of occurrence: Always

========================

Detailed description:

For fingerprint unlock

This device cannot start. (Code 10)

The process hosting the driver for this device has terminated.

For face unlock

We couldnt find a camera compatible with windows hello face


Biometric unlock not working ( fingerprint and camera both)
@Ankur_panchal
Please refer to the following FAQ for troubleshooting.
[Windows 11/10] Windows Hello (biometrics) | Official Support | ASUS Global[Notebook] Troubleshooting - How to fix Fingerprint recognition problem | Official Support | ASUS Gl...Sorry for any inconvenience it may be caused. 

ASUS_Bot
Rising Star II
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