ASUS - ZenTalk

Ankur_panchal · ‎08-23-2022

System: Windows 11 home edition
Model: ASUS vivobook X509da
Frequency of occurrence: Always
========================
Detailed description：
For fingerprint unlock
This device cannot start. (Code 10)

The process hosting the driver for this device has terminated.
For face unlock
We couldnt find a camera compatible with windows hello face

Falcon_ASUS · ‎08-24-2022

Ankur_panchal
System: Windows 11 home edition
Model: ASUS vivobook X509da
Frequency of occurrence: Always
========================
Detailed description：
For fingerprint unlock
This device cannot start. (Code 10)
The process hosting the driver for this device has terminated.
For face unlock
We couldnt find a camera compatible with windows hello face

Biometric unlock not working ( fingerprint and camera both)

@Ankur_panchal
Please refer to the following FAQ for troubleshooting.
[Windows 11/10] Windows Hello (biometrics) | Official Support | ASUS Global [Notebook] Troubleshooting - How to fix Fingerprint recognition problem | Official Support | ASUS Gl...Sorry for any inconvenience it may be caused.

ASUS_Bot · ‎09-24-2022

Thread automatically closed due to inactivity. If the reported issue has not been resolved or you require further assistance from one of our moderators, please create a new thread and we will be with you shortly.