Hello
@Esteban ,
Sorry I'm a bit confused.
You mena you have maybe 2 or 3 user account on the same device,
and on;y under 1 account, the screenpad does not work?
Is there any specific setting different from other accounts for that account?
And Screenpad does not work means not working in any mode ? (Screenpad mode, touchpad mode)
Does the screenpad lights up?
Thank you.