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MediaTek MT7921 WiFi 6 Adapter (V3.00.01.1244) Crashed & Slowed My Laptop

M2the2ndpower
Star III
Battery or AC: Both
Model: ASUS TUF Gaming F17 (FX706LI.310)
Reset OS: Yes
Frequency of occurrence: Ongoing, Consistant
Screenshot or video: Yes. Your system won't let me post them...
System: Windows 11 Home 64-Bit 10.0.22000B========================
Detailed description:
I wasn't expecting it to come to this...
I was having issues before with the MediaTek driver and after a long wait, I finally got the download for V3.00.01.1244.
Minutes later, it crashed my laptop and permanently slowed it to a crawl. WiFi option remains missing and now since my device happened to be out of warrenty when this all started, sending it out for service is not an option.
Sure, let's pay hundreds of dollars to send my laptop across the country in the hopes that it'll be fixed, spend more money on an external harddrive to back up everything, spend even more money once the issue is discovered, and wait however long it'd take to get my laptop back.
It really feels like since support fucked up and sent me a bad driver, now I have to pay for repairs.
Is there anything at all that I can do or is this the bottom line?

10 REPLIES 10

Falcon_ASUS
Moderator
Moderator
M2the2ndpower
  1. Battery or AC: Both
  2. Model: ASUS TUF Gaming F17 (FX706LI.310)
  3. Reset OS: Yes
  4. Frequency of occurrence: Ongoing, Consistant
  5. Screenshot or video: Yes. Your system won't let me post them...
  6. System: Windows 11 Home 64-Bit 10.0.22000B========================

Detailed description:

I wasn't expecting it to come to this...

I was having issues before with the MediaTek driver and after a long wait, I finally got the download for V3.00.01.1244.

Minutes later, it crashed my laptop and permanently slowed it to a crawl. WiFi option remains missing and now since my device happened to be out of warrenty when this all started, sending it out for service is not an option.

Sure, let's pay hundreds of dollars to send my laptop across the country in the hopes that it'll be fixed, spend more money on an external harddrive to back up everything, spend even more money once the issue is discovered, and wait however long it'd take to get my laptop back.

It really feels like since support fucked up and sent me a bad driver, now I have to pay for repairs.

Is there anything at all that I can do or is this the bottom line?


MediaTek MT7921 WiFi 6 Adapter (V3.00.01.1244) Crashed & Slowed My Laptop
@M2the2ndpower
Have you tried to restore the system?
[Windows 11/10] How to reset the PC and remove all of my personal files, apps and settings | Officia...

M2the2ndpower
Star III
Falcon_ASUS

https://zentalk.asus.com/en/discussion/61839/mediatek-mt7921-wifi-6-adapter-v3-00-01-1244-crashed-sl...

@M2the2ndpower

Have you tried to restore the system?

https://www.asus.com/support/FAQ/1013064/


View post
I've restored it but kept the files. That proved pointless since it didn't reinstall the WiFi driver.
I'm attempting a full wipe now. I really hate having to reorganize everything when I've already done this, but we'll see...

M2the2ndpower
Star III
M2the2ndpower

https://zentalk.asus.com/en/discussion/comment/217784#Comment_217784

I've restored it but kept the files. That proved pointless since it didn't reinstall the WiFi driver.

I'm attempting a full wipe now. I really hate having to reorganize everything when I've already done this, but we'll see...


View post
I restored again, this time removing everything and the driver is still missing.

Falcon_ASUS
Moderator
Moderator
M2the2ndpower

https://zentalk.asus.com/en/discussion/comment/217844#Comment_217844

I restored again, this time removing everything and the driver is still missing.


View post
@M2the2ndpower
If the situation remains the same, according to what you described, please contact ASUS repair center in the country of your residence: https://www.asus.com/support/Service-Center-All-Countries/. Sorry for any inconvenience it may be caused.