System: Windows 10
Battery or AC: AC
Model: Asus D513I (X513IA_D513IA)
Frequency of occurrence: pretty often
Reset OS: yes
Screenshot or video: yes
========================
Detailed description：
HI all.
I frequently get BSOD while starting my computer. i tried to reinstall Windows 10 pro again and the same issue. THe error code during BSOD on screen is "DPC_WATCHDOG_VIOLATION".
I will post below the event logs in ascending order
1) The previous system shutdown at 1:36:32 PM on 8/23/2021 was unexpected.
2) Dump file creation failed due to error during dump creation.
3) The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
I am attempting several times to configure dumps so I can know which driver is crushing (as i googled it most often the error is due to driver(s) crashing.
I have downloaded all available updated drivers in ASUS official website.
I kindly ask you to help or navigate me how i can resolve dump creation and BSOD of course.
Also, another strange thing.
But, at the bottom of my laptop product name: D513I.
Please clarify which should i believe))
Thanks in advance.
Best Regards,
Battery or AC: AC
Model: Asus D513I (X513IA_D513IA)
Frequency of occurrence: pretty often
Reset OS: yes
Screenshot or video: yes
========================
Detailed description：
HI all.
I frequently get BSOD while starting my computer. i tried to reinstall Windows 10 pro again and the same issue. THe error code during BSOD on screen is "DPC_WATCHDOG_VIOLATION".
I will post below the event logs in ascending order
1) The previous system shutdown at 1:36:32 PM on 8/23/2021 was unexpected.
2) Dump file creation failed due to error during dump creation.
3) The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
I am attempting several times to configure dumps so I can know which driver is crushing (as i googled it most often the error is due to driver(s) crashing.
I have downloaded all available updated drivers in ASUS official website.
I kindly ask you to help or navigate me how i can resolve dump creation and BSOD of course.
Also, another strange thing.
But, at the bottom of my laptop product name: D513I.
Please clarify which should i believe))
Thanks in advance.
Best Regards,
kananxaliloffYou should download drivers from this model X513IA only.https://zentalk.asus.com/en/discussion/comment/183257#Comment_183257
Thank you for your response.
NO, I have not updated any hardware component on my computer.
BSOD is not occurring while I already work on my computer but only occurs while I start it.
As I mentioned before, I saw somewhere that it happens due to drivers compatibility/version.
Then, I tried to install all up-to-date available drivers from ASUS official site.
I will share several screenshots and Photos where I think there is a mismatch (issue).
I had already entered the link by the time you shared it.
1) dxdiag.exe
2) system information
3) MyASUS
4) bottom of my laptop.
Drivers of which model should I download : D513IA or X513IA.
There is no such X513IA_D513IA.
Thanks in advance.
View post
if possible send the memory dump file , zip of all dump file , upload in online storage say like asus webstorage and share the link here
Actual model number of my laptop is R542UQ _Dm153 but according to system information and dxdiag information model is X542UQ only, so i will update bios firmware from this model X542UQ.
