ASUS TUF GAMING FX505D LAPTOP KEYBOARD SUDDENLY STOP WORKING

[nbangasan]

System:
Battery or AC:
Model: FX505D
Frequency of occurrence:
OS: WINDOWS 10
Screenshot or video:
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Detailed description：The onboard keyboard suddenly stop working. Tried restarting and removing the driver but it didn't work, although it work on bios mode. Appreciate if someone can help. Thank you.

[RAJU_MSC_MATHEM]

nbangasan

1. System:
2. Battery or AC:
3. Model: FX505D
4. Frequency of occurrence:
5. OS: WINDOWS 10
6. Screenshot or video:

========================

Detailed description：The onboard keyboard suddenly stop working. Tried restarting and removing the driver but it didn't work, although it work on bios mode. Appreciate if someone can help. Thank you.

ASUS TUF GAMING FX505D LAPTOP KEYBOARD SUDDENLY STOP WORKING

boot windows into safe mode and then add ctfmon.exe as a startup application. and then restart windows in to normal mode.
see now if your keyboard works

[nbangasan]

RAJU.MSC.MATHEMATICS

https://zentalk.asus.com/en/discussion/47920/asus-tuf-gaming-fx505d-laptop-keyboard-suddenly-stop-wo...

boot windows into safe mode and then add ctfmon.exe as a startup application. and then restart windows in to normal mode.

see now if your keyboard works

View post

Nope, didn't work

[RAJU_MSC_MATHEM]

nbangasan

https://zentalk.asus.com/en/discussion/comment/165978#Comment_165978

Nope, didn't work

View post

record a video how you did and upload video here

[Blake_ASUS]

Hi there,
do you have an external keyboard you can plug in to cross check if it works?
If the keyboard does not work under BIOS or safe mode, please kindly send the device to our service center.
Thank you very much.