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Asus Zenbook 13 Wifi Issue

dush_ten
Star I
System: LAPTOP-QLI40IR3
Battery or AC: Both
Model: ZenBook UX434FQ_UX433FQ
Frequency of occurrence: Concurrent
Reset OS: Done
Screenshot or video:
Bios Verions - BIOS Version/Date American Megatrends Inc. UX434FQ.300, 5/26/2020

untitled.png
capture-jpg.jpg
wireless-jpg.jpg

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Detailed description:
Hi ,
Since i bought my laptop, im having this wifi issue. When i try to enable wifi icon from taskbar its inactivated (screenshot attached). I sent this to asus service multiple times, but the issue remains same. please advice i have enough of this issue. It seems they never do to identify the real issue of this, only update bios or update driver. My device is covered under warranty until end of 2022. ( From Singapore). Please help.
17 REPLIES 17

RAJU_MSC_MATHEM
Zen Master I
dush_ten
  1. System: LAPTOP-QLI40IR3
  2. Battery or AC: Both
  3. Model: ZenBook UX434FQ_UX433FQ
  4. Frequency of occurrence: Concurrent
  5. Reset OS: Done
  6. Screenshot or video:
  7. Bios Verions - BIOS Version/Date American Megatrends Inc. UX434FQ.300, 5/26/2020

untitled.png

capture-jpg.jpg

wireless-jpg.jpg

========================

Detailed description:

Hi Asus support,

Since i bought my laptop, im having this wifi issue. When i try to enable wifi icon from taskbar its inactivated (screenshot attached). I sent this to asus service multiple times, but the issue remains same. please advice i have enough of this issue. It seems they never do to identify the real issue of this, only update bios or update driver. My device is covered under warranty until end of 2022. ( From Singapore). Please help.


Asus Zenbook 13 Wifi Issue
is same issue Happened in Linux Ubuntu live dvd . boot with linux live dvd.

dush_ten
Star I
i havent tried yet. will it solve the issue. is this a hardware issue?

RAJU_MSC_MATHEM
Zen Master I
dush_ten

i havent tried yet. will it solve the issue. is this a hardware issue?


View post
to find whether the hardware issue is present or not
so that's why I told to use linux ubantu live dvd.

dush_ten
Star I
ok let me try and update