Overheating when I close the lid (sleep mode) on battery

[france_dicapua]

System: Windows 10
Battery or AC: Battery
Description: Laptop overheats when on battery and I close the lid (sleep mode)
Model: Zenbook pro 14 ux480
Frequency of Occurrence: Sometimes
Reset OS: No

Hello! My new Zenbook pro 14 overheats when I close the lid and goes to sleep mode. This happens 50% of the times when the pc is on battery and sometimes drains the battery. What could be the cause? Any hint to solve this? Thanks in advance.

[daniel_dopiriak]

Mine if fine...

[RAJU_MSC_MATHEM]

daniel.dopiriak

Mine if fine...

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Since your laptop have AMD processors , hence there is no relation from intel.

[daniel_dopiriak]

😄 makes sense... I didn't think about that.

[RAJU_MSC_MATHEM]

Halis Mert

attach.....

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Your laptop intel processor is vulnerable , so you need to flash intel ME firmware 11.8.79.3722 in format of .bin file to the intel i7 8550U processor.
This firmware ""intel ME firmware 11.8.79.3722"" is not available in asus support site , So contact asus support site or service center.

[Halis_Mert]

I have contacted Asus as they are not always willing to help.

This is "" intel ME firmware 11.8.79.3722.bin "" how do I install it myself, what are the instructions.
Thank you.