UX325EA - Windows 11 22H2 - BSOD on Install

JBennett360JBennett360 Level 1
edited November 12 in ZenBook
  1. System: UX325EA
  2. Battery or AC: Both
  3. Model: UX325EA
  4. Frequency of occurrence:
  5. Reset OS: No
  6. Screenshot or video:

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Detailed description:

Was offered the latest windows 11 update. Downloaded fine, asked me to reboot which I did. Was sat on the Asus screen for a while with a spinning circle, then eventually a BSOD.

Driver watchdog error, or something along those lines.

System rebooted and it put me back into W11. Update was there and said it had failed. I've temporarily hit the cross to remove this update from Windows Update.

All my driver's are up to date and have been updated via Windows as and when they've appeared. BIOS is also the latest version.

Anyone else had issues with this at all?

Comments

  • For my case, I got an update to 22H2 (mine is 21H2) and got an error code (0X0000005) indicating that it cannot install. I followed a link for that error code and found the solution about Turning off the DEP (Data Execution Prevention).

    No issue during the installation. But the system information continues to indicate that my windows version is 21H2 not 22H2!!! I don't know why. I asked to recheck the update: nothing new available. That means the installation update was totally successful.

    After running Unreal Engine 5 for a 3D project, I got a BSOD. After data collection by windows and restarting, I ran Blue screen check from MyAsus app (customer support), the result reported that I had an optional update available. It was a WD external disk driver. I updated it. And everything goes smoothly now...

  • @JBennett360

    Please refer to the following FAQ for troubleshooting.

    Sorry for any inconvenience it may be caused. 

  • Doesn't really help. Like I said. All drivers and updates from Windows Update done.

    Latest Bios

    Bare minimum software on it.

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