Static white line over taskbar on Windows 11 22H2 and OLED screen

  1. System: Windows 11 Pro 64-bit 10.0.22621, Version 22H2, Installed on 29/9/2022, OS build 22621.521, Windows Feature Experience Pack 1000.22634.1000.0, Firmware Release data 20220427, Firmware Version M3500QA.308
  2. Model: Vivobook Pro 15 OLED M3500
  3. Frequency of occurrence: Always, except when an app is on Full Screen.
  4. Reset OS: No
  5. Screenshot or video: Screenshot of white line over taskbar attached.

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Detailed description:

Hello.

I just upgraded from Windows 11 21H2 to 22H2.

There is a precarious white line over the edge of the taskbar, that I fear is a serious risk for burn-in.

I was able to mitigate this problem in the previous Windows 11 version, by installing the app TranslucentTB. After the upgrade, TranslucentTB can't make the white line translucent anymore.

The MyAsus app already has options to "Automatically hide the taskbar" and for "Windows taskbar transparency". I have those enabled. But the white line persists.

I have also given Feedback to Microsoft via FeedbackHub.

Would it be possible for Asus to develop a solution software-wise, so that the taskbar can be completely transparent?

Thank you.

Comments

  • edited September 30
  • Hello.


    From Windows' Device Manager -> Display adapters and from MyAsus -> System Info, I see AMD Radeon(TM) Graphics.


    In the app Radeon Software -> Settings -> Hardware & Drivers -> Software & Driver Details, it reports:

    APU - AMD Radeon(TM) Graphics - Primary/Integrated

    VRAM - 512 MB - DDR4 1600 MHz

    Software Version - 10.21.30024.0

    Driver Version - 21.30.44.03-211223a-375185C-Asus

    Provider - Advanced Micro Devices, Inc.

    2D Driver Version - 8.1.1.1634

    Direct3D® Version - 9.14.10.01510

    OpenGL® Version - 29.20.11000.14761

    AMD Audio Driver Version - 10.0.1.21

    Vulkan™ Driver Version - 2.0.204

    Vulkan™ API Version - 1.2.196

    Windows Version - Windows 11 (64 bit)


    In Windows Update -> Update History, there are also various Driver updates listed, that were installed when I first booted the laptop after unboxing it. No other driver update is listed since then.

  • CytoCyto Level 1

    I have a very similar laptop model running the same version of windows, and have encountered the same issue as mentioned above. Updating the VGA driver to the above comment's version did not resolve the issue. 3rd party software to modify the taskbar also has been ineffective.

  • @Cyto

    May I know which laptop model you are using?

    What are the BIOS version, system version and graphics card driver version you are currently using?

    Could you please provide me with a picture of the problem you are having?

    Sorry for any inconvenience it may be caused. 

  • CytoCyto Level 1

    Hi @Falcon_ASUS ,


    Please see the below full details:

    OS Name: Microsoft Windows 11 Home Single Language

    Version: 10.0.22621 Build 22621

    System Manufacturer: ASUSTeK COMPUTER INC.

    System Model: Vivobook_ASUSLaptop M7400QE_M7400QE

    System Type: x64-based PC

    Processor: AMD Ryzen 7 5800H with Radeon Graphics, 3201 Mhz, 8 Core(s), 16 Logical Processor(s)

    BaseBoard Product: M7400QE

    BIOS Version/Date: American Megatrends International, LLC. M7400QE.305, 2021/08/25

    Graphics Card and Driver: NVIDIA GeForce RTX 3050 Ti Laptop GPU; Driver version 31.0.15.1748; 2022/09/21

    Integrated Graphics (as listed in device manager): AMD Radeon(TM) Graphics; Driver version 30.0.13044.3001; 2021/12/23

    Integrated Graphics (as listed in Radeon Software): Driver version: 21.30.44.03-211223a-375185C-Asus

    Image of the desktop, showing a thin single pixel white line despite the windows 11 taskbar being hidden, attached.


  • Guys, this taskbar line is nothing more than a design solution, it is always there. It's less noticeable when using the dark theme, and I don't like it either. All that remains for us is to write feedback to Microsoft hoping that they will ever hide it

  • @Cyto

    "Image of the desktop, showing a thin single pixel white line despite the windows 11 taskbar being hidden, attached."

    >>Sorry, I can't see the line clearly, can you help me mark it?

  • desteldestel Level 1

    The line is visible. It is easier to pinpoint in an image of smaller scale. I just took a snapshot of the image and webpage attached by @Cyto to help out (I hope that is okay for me to do):

    The thin white line below the black background is clearly visible and it is always there, lining the edge of the taskbar (unless an app is using fullscreen mode).

    I realize it is a Windows 11 22H2 feature, but it used to not exist in previous Windows versions (I've got the screenshots to prove it). I'm assuming the added the line as an aesthetic decision, but they have to take into account its functionality and possible damages such an aesthetic decision can cause (which obviously they didn't). I also realize that ASUS is not responsible for Microsoft's product design. But perhaps ASUS could provide a temporary software solution (that could turn the taskbar as it was in the previous Windows 11 version, namely 22H1) or as an OLED laptop provider maybe ASUS could raise this issue with its Microsoft partners.

    In any case, I wanted to make the community aware of this change in design and its possible risks. I've already opened an issue on FeedbackHub (I can't post the share link, but you can find it under this title "White line above taskbar in Windows 11 22H2 - OLED laptop screen" under the Collection titled "Don't like the border on top of the taskbar in Windows 11, even since the bug extending it over system tray was fixed"). If you want, you can upvote the Problem and the Suggestion. Thank you.

  • @destel

    I will forward the information to the relevant department. We will keep you updated and your consideration will be very much appreciated.

  • CytoCyto Level 1

    @3dmikee Thanks for this.


    I found that the AutoHideDesktopIcons app was able to solve the problem completely, setting the timer to the minimum of 1 second.

    Using the RoundedTB app as many of the thread comments suggest did also work, but comes at the cost of disabling the hover to unhide taskbar functionality.

  • @destel

    Confirmed by the relevant units, this is the interface design after the Microsoft system update, not a bug.

    For screen saver/maintenance related settings, please refer to the following.

    Thank you.

  • desteldestel Level 1
    edited November 6

    @3dmikee @Cyto Thank you both for your suggestions and comments.

    AutoHideDesktopIcons works indeed for making the line disappear. It interferes a little bit with the smooth animations when hiding/unhiding the taskbar and unfortunately, it reveals a bug in Firefox (a much thicker white line at the bottom of the screen), that was hidden by the thin white/grey line of the taskbar.

    @Falcon_ASUS Thank you for forwarding the issue and for your maintenance suggestions, I'm already following those.


    For anyone facing this issue in Windows 11, please take a moment to upvote the Feedback collection that includes a report of this problem on Feedback Hub, if you'd prefer an integrated solution from Microsoft at some point, rather than using third-party software (which are not perfect either).

    The Feeback collection is titled "Don't like the border on top of the taskbar in Windows 11, even since the bug extending it over system tray was fixed" and the problem included in this collection is titled "High Severity: White line above taskbar in Windows 11 22H2 - OLED laptop screen".

    Thank you very much.

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