ROG Zephyrus G15 Black Screen

RobbRobb Level 1
  1. System: Window 11
  2. Battery or AC: Works
  3. Model: GA503RM
  4. Frequency of occurrence: Recent
  5. Reset OS: n/a
  6. Screenshot or video: Yes

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Detailed description:

I purchased my Zephyrus G15 on Best Buy July 2022. I haven’t had a problem with the laptop until today. Last night, I powered off my G15 and when I powered it on the next day, a black screen appeared. The ROG logo and startup sound doesn’t play nor can I access Windows. It’s only a black screen and red keyboard lights. I’ve tried turning it on and off and a few solutions I’ve looked up, but nothing seems to work.

I’ve provided a photo for those to see, i’m not sure as to why this has occurred but I will appreciate any advice on how to fix this problem, thanks!


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