MediaTek Bluetooth and Wi-Fi (MT7921) keeps disappearing from device manager randomly.

brambedkar59brambedkar59 Level 1
edited September 12 in Others
  1. System: Asus Tuf F17
  2. Battery or AC: Both
  3. Model: FX706HE
  4. Frequency of occurrence: Random (almost daily)
  5. Reset OS: Clean Install
  6. Screenshot or video: Attached below


Detailed description:

Asus Tuf A17

Win 11 22H2 Clean install with all drivers updated from MyAsus App.

Wi-Fi driver installed:

BT driver installed:

BIOS: 311

For few weeks randomly almost every day (sometimes when I start the device and sometimes after waking from sleep) Wi-Fi and Bluetooth keeps disappearing.

Steps taken so far:

  1. Uninstalling drivers for both Wi-Fi & BT from device manager and reinstalling latest drivers from MyAsus
  2. Resetting by holding power button for 30 sec
  3. Restoring BIOS optimum defaults

I am so frustrated with this device.

I called CC and they had similar steps as mentioned above. After resetting (holding power button for 30 sec) the problem goes away until next reboot or shutdown.

Thanks in advance

PS what's up with formatting on this site, it jumbled up all words when I created this post, had to edit & write everything again.



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