Can't output hdmi signal by left type-c port while charging with come-in-the-box charger

HuoYu543HuoYu543 Level 1
edited September 16 in Others
  1. System: win10 64bit
  2. Battery or AC: both
  3. Model: x13 gv301qe
  4. Frequency of occurrence: always
  5. Reset OS: not yet
  6. Screenshot or video: if needed

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Detailed description:

I'm having an external monitor setup by using usb-c hub on the left.

Then I found out by using the hub to charge the x13, the charging can't go with full potential.

This lead to performance compression and HUGE fps drop in game(even in league) by using performance mode in armory crate.

So I try to use the right usb-c port for charging.

As the second I plug, the hdmi signal from the left usb-c port is gone.

I try to plug the usb-c hub to the right port and see if it works, but this time without charging, also no signal output.

Is there any method to fix this situation?

My aim is to output hdmi signal by usb-c and can use extreme mode(only works in full power charging) at the same time.

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