ASUS - ZenTalk

ayhamkutit · ‎06-02-2022

System: Windows 11
Battery or AC: Both
Model: UX393EA
Frequency of occurrence: Always
Reset OS: NA
Screenshot or video: NA
========================
Detailed description：
My noise-cancelling mic does not work in any app or during any call, although it's turned on under MyAsus app.

Anyone can help?

Falcon_ASUS · ‎06-06-2022

ayhamkutit
System: Windows 11
Battery or AC: Both
Model: UX393EA
Frequency of occurrence: Always
Reset OS: NA
Screenshot or video: NA
========================
Detailed description：
My noise-cancelling mic does not work in any app or during any call, although it's turned on under MyAsus app.
Anyone can help?

UX393 Noise-Cancelling Mic Not Working

@ayhamkutit
Have you tried removing the audio driver and reinstalling it?
[Notebook] Troubleshooting - How to fix the Sound (Speakers/Microphones) problems on ASUS laptops | ...If the situation remains the same, according to what you described, please contact ASUS repair center in the country of your residence: https://www.asus.com/support/Service-Center-All-Countries/. Sorry for any inconvenience it may be caused.

ASUS_Bot · ‎07-07-2022

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