UX393 Noise-Cancelling Mic Not Working

ayhamkutit

1. System: Windows 11
2. Battery or AC: Both
3. Model: UX393EA
4. Frequency of occurrence: Always
5. Reset OS: NA
6. Screenshot or video: NA

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Detailed description：

My noise-cancelling mic does not work in any app or during any call, although it's turned on under MyAsus app.

Anyone can help?

Falcon_ASUS

https://zentalk.asus.com/en/discussion/61059/ux393-noise-cancelling-mic-not-working

@ayhamkutit

Have you tried removing the audio driver and reinstalling it?

https://www.asus.com/support/FAQ/1015070/

If the situation remains the same, according to what you described, please contact ASUS repair center in the country of your residence: https://www.asus.com/support/Service-Center-All-Countries/. Sorry for any inconvenience it may be caused.