UX582HM ScreenPad touch is controlling the main display

  1. System: Windows 11 PRO
  2. Battery or AC: AC
  3. Model: UX582HM - Zenbook Pro Duo 11th gen
  4. Frequency of occurrence: Always
  5. Reset OS: No
  6. Screenshot or video: n/a


Detailed description:

Not sure when this started, but I have a feeling it was after several updates on 3/21 that included a Windows BIOS update and ASUS ScreenXpert Interface.

When I touch the ScreenPad, it moves the mouse in the main 15" display. I can use the mouse to click on items and icons on the ScreenPad desktop.

Support suggested that I rollback the updates, but I have no instructions on how to do this.

I just purchased this laptop a month ago. Should I send it in for repair or is there a simple fix?


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