X411UA external hdmi monitor keeps switching off and on

edited April 17 in VivoBook
  1. System: Vivobook
  2. Battery or AC: AC
  3. Model: X411UA with Samsung monitor C24F390 23.5"
  4. Frequency of occurrence: continuous
  5. Reset OS: No
  6. Screenshot or video:


Detailed description:

I am using Windows 11.

I am trying to use my X411UA with an external Samsung monitor C24F390 23.5" over an HDMI cable.

The monitor seems to be turning off and on every few minutes.

Then all I have is the X411UA primary display.

When the monitor is detected again it appears to function as expected. A few minutes later it will un-detect and the cycle begins.

I have installed all the latest drivers for my X411UA from ASUS and the BIOS is the latest.

I have also tried different HDMI cables.

Please help!


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