Battery Plugged in stuck at 3%

edited October 23 in Others

Hi,

My battery isn't charging. It just says "plugged in" and its stuck at 3%. I replaced the battery, still its giving the same message. I did an EC reset, updated the bios, removed and re-inserted the battery, uninstalled power related items in the device manager, but nothing helped.

Is there any way to fix this?

My device is GL552jX

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