why i can't plugged in my earphone?

zrackermanzrackerman Level 1
edited September 23 in VivoBook

i've tried with other earphone but it still doesn't plugged in (Laptop ASUS K413EQ) and when I plugged it in, the jack didn't go too deep, there was a residue and I think that's the limit. but I really can't connect with any earphones.

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