English Expand for more options.
Announcement Phone Community Laptop Community

Headphones with microphone issue

luksabossluksaboss Level 1
edited October 2021 in ZenFone 8

Hi users,

I have a problem with my Asus Zenphone 8. Every time when I connect headphones with a microphone and make a call so my Zenfone 8 after some minute or two shut down. It is very inconvenienced because the person on the other side is confused and me either.

Appears this problem to someone ??? Thanks, Lukas

Tagged:

Comments

  • luksabossluksaboss Level 1

    Yes that is the same problem .... Thanks man 🙂

  • Irene2_ASUSIrene2_ASUS mod

    HI @luksaboss @jakislogin2,

    Are you still encountering this issue after the latest release that came out last week 51.103?

    If you are still facing this issue we will take a closer look at what's happening.

  • pawel_wlochpawel_wloch Level 1

    I have alike issue, when headphones are connected then microphone is not working in Asus Zenfone8.

  • zack4332zack4332 Level 1
    edited September 2021

    Having this same issue on latest firmware (30.11.51.103). Using headset with mic on any call, phone will shut down somewhere in the range of 60secs to 3mins in the middle of the call.

    (edit to add: just confirmed on the update today (9/2), 30.11.51.115, that this issue still persists)

  • StaggeredAmusementStaggeredAmusement Level 1
    https://zentalk.asus.com/en/discussion/comment/179922#Comment_179922

    I am the reporter of the thread you linked. I got the motherboard replaced and the phone was returned to me this weekend, but the issue seems to persist.

This discussion has been closed.