Zenbook 14 UX435EG MyAsus App and ScreenXpert not working
enomoto.kalanipo
Level 1
in ZenBook
I recently had my new computer serviced to get rid of minor adware and set up McAfee and Microsoft Office. When I tried to use the MyAsus App and ScreenXpert they no longer worked. The MyAsus app shows blank and when trying to change the mode of the screenpad back to a screenpad my cursor disappeared. I had to plug in a mouse to see it again. Does anyone know why this might’ve happened? My assumption is that the people who serviced my laptop deleted some essential files for my Zenbook.
0
Comments
temporarily disable Mcafee software or uninstall it , see my asus show's all options
Follow this instructions to reinstall and see if it works...