Google told me to ask Asus
AsusYouzr
Level 2
Please tell us some basic information before asking for help:
- Model Name: 601kl
- Firmware Version: A10 ver 438
- Rooted or not: never rooted
- Frequency of Occurrence: always
- APP Name & APP Version (If your issue relates to the app): Google play store
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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My device is not certified.. when i check Google provided information about device certification, Google told me to ask device certification questions to device manufacturer..which is Asus..
So i am asking again, why my device is not certified.. and this time don't remain silent.
Google told me to ask .. Here is a screenshot attached below for proof.. now see this and tell me.. why this unrooted device is not certified.
I am asking for a fully tested certified device.
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Try clearing play store app data/cache and restart your phone once
See if it's certified after that
I did that 3 times before asking this question... I posted a question about the same issue before... Some users told me to do this..but it didn't work.
Hi, kindly factory reset your phone after taking a full backup: https://www.asus.com/support/FAQ/1006346/, and let us know if the issue still persists.
I finally moved to custom ROM today "Havoc OS".
Got rid of Asus software for time being.
I don't have PC access or backup storage... So can't try factory reset now.. . Once i get PC... I will downgrade to Oreo or custom rom...
If i have my pc access... I may jumped to custom rom months ago...
By the way... How is the sound quality in havoc and which version of havoc ?!?
Hmmm.
Sound is better compared with Stock ASSus Android 10 betas.
I installed Android 10 latest version "Havoc-OS-v3.12-20201230-X00T-Official-GApps". CTS failed and I used Magisk root to get passed.
I mainly installed it to get only VOWIFI for Airtel. But, now Feeling happy with lot UI customisation available.
Did your Bootloader unlocked?
Nope
.. . I am waiting for stable 10... So i didn't unlocked bootloader.. but i think i wait too much... I should've unlock bootloader when i had PC access.. . I read reviews of custom ROM s on XDA forum.. i like to have Corvus or Arrow Os once i unlock bootloader.
Can you guide me how to unlock bootloader . I am on android 10 beta 5 update. 1week ago I tried hard to unlock . Tried from youtube tutorials and xda forms but unable to do. When I click on unclock tool my phone just restart and nothing happens. And my phone shows csc recovery mode instead of recovery mode. Then I also downgrade to pie 060 and tried theirs official app to unlock bootloader but app also crash. Please guide me anyone.