Google told me to ask Asus
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03-17-2021 01:17 AM
Model Name: 601kl
Firmware Version: A10 ver 438
Rooted or not: never rooted
Frequency of Occurrence: always
APP Name & APP Version (If your issue relates to the app): Google play store
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
My device is not certified.. when i check Google provided information about device certification, Google told me to ask device certification questions to device manufacturer..which is Asus..
So i am asking again, why my device is not certified.. and this time don't remain silent.
Google told me to ask .. Here is a screenshot attached below for proof.. now see this and tell me.. why this unrooted device is not certified.
I am asking for a fully tested certified device.

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03-17-2021 01:30 AM
AsusYouzrTry clearing play store app data/cache and restart your phone oncePlease tell us some basic information before asking for help:
- Model Name: 601kl
- Firmware Version: A10 ver 438
- Rooted or not: never rooted
- Frequency of Occurrence: always
- APP Name & APP Version (If your issue relates to the app): Google play store
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
My device is not certified.. when i check Google provided information about device certification, Google told me to ask device certification questions to device manufacturer..which is Asus..
So i am asking again, why my device is not certified.. and this time don't remain silent.
Google told me to ask .. Here is a screenshot attached below for proof.. now see this and tell me.. why this unrooted device is not certified.
I am asking for a fully tested certified device.
Google told me to ask Asus
See if it's certified after that
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03-17-2021 01:34 AM
AveranI did that 3 times before asking this question... I posted a question about the same issue before... Some users told me to do this..but it didn't work.https://zentalk.asus.com/en/discussion/45876/google-told-me-to-ask-asus
Try clearing play store app data/cache and restart your phone once
See if it's certified after that
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03-17-2021 07:31 AM

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03-17-2021 08:11 AM
Got rid of Asus software for time being.
