Camera video is upside down, and camera shows up twice in Device Manager

elsafty.hishamelsafty.hisham Level 1
edited December 2020 in ZenBook
  1. System: Windows 10 Home 64-bit
  2. Battery or AC: Any
  3. Model: Zenbook 15
  4. Frequency of occurrence: Continuous
  5. Reset OS:
  6. Screenshot or video:


Detailed description:I purchased zebook 15 laptop couple of weeks ago and all was OK. Today I logged in with Windows Hello as usual (camera/face detection), then left device for a while before I try to login again but it fails to recognize my face!

After troubleshooting, I figured out that camera video is upside down now!

In Device Manager, I see two cameras under "Camera" menu! Is this normal?

I installed latest camera driver from Asus site, but nothing worked. Also, removed both camera entries in device manager, disabled one then both... still nothing works!

I checked Windows 10 update and found new release, just installed it; but again the camera issue is not resolved yet.


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