Excessive overheating and battery drain

edited September 2020 in ROG Phone 2

Please tell us some basic information before asking for help:

  1. Model Name:asus rog phone 2
  2. Firmware Version:
  3. Rooted or not:not rooted
  4. Frequency of Occurrence: recently started and really serious
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

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So have this phone from about a year. I have been using it as my primary device and i am a heavy gamer. But there have been some recent issues . The performance is best in class but my device is getting really overheated and so hot that i am unable to hold its metal body after 2 hrs of a heavy gaming session moreover from the last week or so the battery drain has increased significantly and the battery is dropping from 85% to 11% after just 2 hrs of gaming where it used to give more that 5 hrs earlier. Due to covid it's impossible to currently take it to any service center but i need help in this matter.

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