08-24-2020 09:45 AM
08-24-2020 10:02 AM
soumyadipdas.julIt's software stuff Bro. Same happens with me. Gaming drains the battery excessively but normally it's ok. Maybe a new update improves it but who knowPlease tell us some basic information before asking for help:
- Model Name:asus rog phone 2
- Firmware Version:
- Rooted or not:not rooted
- Frequency of Occurrence: recently started and really serious
- APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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So have this phone from about a year. I have been using it as my primary device and i am a heavy gamer. But there have been some recent issues . The performance is best in class but my device is getting really overheated and so hot that i am unable to hold its metal body after 2 hrs of a heavy gaming session moreover from the last week or so the battery drain has increased significantly and the battery is dropping from 85% to 11% after just 2 hrs of gaming where it used to give more that 5 hrs earlier. Due to covid it's impossible to currently take it to any service center but i need help in this matter.
Excessive overheating and battery drain
08-24-2020 10:26 AM
KanuCan some error in software really halve the total battery capacity like this?https://zentalk.asus.com/en/discussion/34063/excessive-overheating-and-battery-drain
It's software stuff Bro. Same happens with me. Gaming drains the battery excessively but normally it's ok. Maybe a new update improves it but who know
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08-25-2020 04:51 AM
soumyadipdas.julEither that or the battery quality is so bad that it degraded in a year.https://zentalk.asus.com/en/discussion/comment/106032#Comment_106032
Can some error in software really halve the total battery capacity like this?
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08-25-2020 06:18 AM
soumyadipdas.julIt's probably some app that's draining your phone while increasing heat but we can check. I will send you a log tool in a PMPlease tell us some basic information before asking for help:
- Model Name:asus rog phone 2
- Firmware Version:
- Rooted or not:not rooted
- Frequency of Occurrence: recently started and really serious
- APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
So have this phone from about a year. I have been using it as my primary device and i am a heavy gamer. But there have been some recent issues . The performance is best in class but my device is getting really overheated and so hot that i am unable to hold its metal body after 2 hrs of a heavy gaming session moreover from the last week or so the battery drain has increased significantly and the battery is dropping from 85% to 11% after just 2 hrs of gaming where it used to give more that 5 hrs earlier. Due to covid it's impossible to currently take it to any service center but i need help in this matter.
Excessive overheating and battery drain