Even beast can hang XD
I wonder where they are using all the money. Very poor support, by today's standard.
Happened to me once when i left my phone after powering on. It went back to normal after a few power button presses. Since then i haven't face hang or reboot issue. I suggest to press and hold volume and power button to get your phone to boot mode
I have never faced this on my phone, check with the latest firmware version.
Also, what's the frequency of this? Or was it one off?
I face the same issue where my phone froze and power button was not responding. Had to hold power button for 15 sec for it to restart. Was so disappointed as it happened 2 times in a row. I am on latest android 10 firmware. It happened when i tried to stream live with stream labs so i unistalled app when it froze second time. So disappointing.