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Updated Screenpad to newest version 2.0, since then my screenpad wont work.

ckeyesckeyes Level 1
edited September 2020 in ZenBook
  1. System: Windows 10
  2. Battery or AC: Both
  3. Model: Zenbook Pro UX480
  4. Frequency of occurrence: Continious
  5. Reset OS:
  6. Screenshot or video:

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Detailed description：Hello, I recently updated my screenpad to the newest version 2.0, since then I have been unable to turn it on extended display nor screen pad mode. When I toggle which I would like the screen pad lights up slightly but remains black. When I return to traditional screenpad the main screen blinks a little and a little error noise sounds. Computer is on 6 months old.

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Comments

  • rodrigo.perezrodrigo.perez Level 1

    Have you tried to go through the troubleshooting steps to install all of the drivers for the ScreenPad?

    You can find them here (sorry this isn’t a direct link, only text, as I cannot post links here yet)

    https://www.asus.com/support/FAQ/1041420

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