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Zenbook Pro 14 Duo - UX8402VV - Number Pad and Windows Flicking Issues

Star I

I just purchased the Zenbook Pro 14 Duo model UX8402VV. I'm in the process of getting all the windows updates and drivers current and learning the unique features. I upgraded to Windows 11 Pro immediately through the Windows store.

I was very interested in the number pad that lights up within the track pad. Is that not a feature of this model? If not, this is extremely disappointing. Why would Asus remove that feature? If that feature doesn't exist on the current models, what is recommended as a number pad for the ScreenPad+?

Windows flicking does not work. When I enable it in the control center of the ScreenPad, I sometimes will get one opportunity where my finger is able to move a window (and maybe one time in the five times that has worked, I was able to flick). But it seems it fails after this and nothing I can do will allow me to grab a window with my finger, let alone flick it. I can grab and move the window with the stylus, but the finger is completely useless. I note when I turn off the Window Flicking function, I can freely move windows around with my finger (but obviously no flicking).

Windows 11 Pro 64 version 22H2 (10.0.22621)
OS build 22621.2792
Windows Feature Experience Pack 1000.22681.1000.0

Firmware version UX8402VV.300
ScreenXpert UWP V3.0.23.0 Driver version V3.0.9.0



Unfortunately, the UX8402VV does not come with the NumPad feature. 
If you have recently purchased the laptop and encounter touch-related issues with the ScreenPad, we recommend that you contact the retailer to inquire about the possibility of a return or exchange. We apologize for any inconvenience this may cause.