ASUS - ZenTalk

mate91 · ‎04-23-2020

System: Win 10
Battery or AC: both
Model: UX331UN
Frequency of occurrence: every week or two
Reset OS: not helping
Screenshot or video: -
========================
Detailed description：
Hi.
Does anyone know if Asus is planning to release updated NVIDIA (MX150) drivers for UX331UN? I am asking because of a repeating BSOD driver_power_state_failure. It is not only me having this problem. I have been trying to figure it out for the last year (system reset, driver reinstall, use drivers straight from intel/Nvidia etc.) with no results. Of course, I have also called the Asus service but was not able to get any new and helpful information.
Apparently for Vivobook S15 Nvidia drivers updated by Asus solved the same problem. To check (I cannot post links here) google "[DRIVER_POWER_STATE_FAILURE][Asus Vivobook S15 S510UN]Constant BSOD Windows 10[version: 1809]" and go to the Microsoft's forum.
Unfortunately, while the most recent intel drivers for UX331UN are from January 2020, Asus has not updated NVIDIA drivers for this model since 2017/2018. The newest version on the Asus website is 23.xxx or 24.xxx, which is still from the times before standard DCH was introduced (sic!). It is shocking and disgraceful that a company like Asus fails to update software for its products.
If anyone has any information about their plans, I would be grateful for sharing it. Thanks!

RAJU_MSC_MATHEM · ‎04-23-2020

mate91
System: Win 10
Battery or AC: both
Model: UX331UN
Frequency of occurrence: every week or two
Reset OS: not helping
Screenshot or video: -
========================
Detailed description：
Hi.
Does anyone know if Asus is planning to release updated NVIDIA (MX150) drivers for UX331UN? I am asking because of a repeating BSOD driver_power_state_failure. It is not only me having this problem. I have been trying to figure it out for the last year (system reset, driver reinstall, use drivers straight from intel/Nvidia etc.) with no results. Of course, I have also called the Asus service but was not able to get any new and helpful information.
Apparently for Vivobook S15 Nvidia drivers updated by Asus solved the same problem. To check (I cannot post links here) google "[DRIVER_POWER_STATE_FAILURE][Asus Vivobook S15 S510UN]Constant BSOD Windows 10[version: 1809]" and go to the Microsoft's forum.
Unfortunately, while the most recent intel drivers for UX331UN are from January 2020, Asus has not updated NVIDIA drivers for this model since 2017/2018. The newest version on the Asus website is 23.xxx or 24.xxx, which is still from the times before standard DCH was introduced (sic!). It is shocking and disgraceful that a company like Asus fails to update software for its products.
If anyone has any information about their plans, I would be grateful for sharing it. Thanks!

UX331UN Nvidia graphic card drivers

why cant you try with Generic drivers from Nvidia official website , i am sharing direct download link from nvidia
latest version is 26.21.14.4587, i am using same version driver
I have posted direct download links in other forum on my own post , read it
Nvidia Inc Released new Geforce DCH & STANDARD WHQL Driver v445.87 for Notebooks GPU'S & Desktops GP...

mate91 · ‎04-23-2020

RAJU.MSC.MATHEMATICS
https://zentalk.asus.com/en/discussion/26925/ux331un-nvidia-graphic-card-drivers
why cant you try with Generic drivers from Nvidia official website , i am sharing direct download link from nvidia
latest version is 26.21.14.4587, i am using same version driver
I have posted direct download links in other forum on my own post , read it
https://answers.microsoft.com/en-us/windows/forum/all/nvidia-inc-released-new-geforce-dch-standard-w...

View post

I mentioned that I tried using drivers straight from Nvidia in my post... I've seen new 445.87 driver and installed it a while ago. I have even had a blue screen again since then. I have tried almost everything since having the problem. Trust me, this is including the drivers from nvidia.
That's why I am asking Asus to take a more updated driver than 23 or 24.xxx and profile it for UX331UN and test if errors continue. Simply said - to release an updated driver for the model. This apparently helped in the case above, concerning Vivobook S15.

Blake_ASUS · ‎04-23-2020

Hello mate91,
Thank you for your feedback.
I will ask related department to see if there is more detailed information.
Thank you.

mate91 · ‎04-24-2020

Blake_ASUS
Hello mate91,
Thank you for your feedback.
I will ask related department to see if there is more detailed information.
Thank you.

View post

Great. Many thanks for your help.