Auto rotate is not working properly on 5z
Chintan Devganiya
Level 2
Please tell us some basic information before asking for help:
- Model Name: 5z
- Firmware Version: latest. 70
- Rooted or not:not
- Frequency of Occurrence:most of the time
- APP Name & APP Version (If your issue relates to the app): auto rotate
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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Auto rotate is not working properly most of the times in my 5z. I have to restart phone several times to make it work. I don't know if it's hardware or software issue. This issue was in previous builds also. I think the rotation sensor is turning off randomly after i restart the mobile. I had to download CPU-Z to awake the rotation sensors. I have also tried in SAFE MODE and the problem still exists.
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I am also experiencing this issue in .70 update, this bug was also in oreo built zenfone 5z
I have the problem too with the auto rotate.
If you restart it will be okay for a moment then it will come back.
Any idea how to fix this ?
Same, since I bought my device.
Auto rotate seems dumb...when it works.
I observed this problem more often in Android 10 sometimes app gets stuck in landscape mode without any left or right tilts also only option to fix this issue i always do is just clear app in which i fave this issue and restarting app problem is gone 😞
Sometimes, in Android 10, it even turns off rotation (can be seen in the shortcut option, in notification center, when sliding down on any screen.)
Hi, we'd request you follow the below steps:
1. Clear system cache.
2. Try the same under safe mode:
Hold the power button for 5 seconds => When the screen flashes with option => Press & hold power option => You will get an option to restart in safe mode
3. If still you face the issue factory reset your phone after taking a full backup.
yes facing same issue
I have tried in safe mode but the problem still exists. This issue was before on A9 also and after A10 it became more severe. I have reset the phone after upgrading to A10 but no luck.
This issue is really there in 5z,everyone facing it.
This issue is really there in 5z,everyone facing same, me also.
Yes i am also facing same problem. Tried in a safe mode too but still the problem persist.
Hm I don't have any issues with auto rotate
I also had the experience with this unbearable issue. Sometimes this device doesn't seem a flagship phone. Too many problems... We are waiting for a decent update
This not helping at all. If I restart the phone and then It will working for a short period of time.
And after a couple of hours it is back again. The rotate is not working.
I assume this is because of the newest firmware, and yeah...It is totally annoying. smh...
I will go for other brands for sure after this.
@Anders_ASUS This issue is very evident. Please get this fixed till the support ends of this device.
Auto rotate not working properly after .92 update, it has been four months and you are unable to fix this
Until now I have not faced any issue with auto rotate. It works fine. It can be a device specific issue. Can you provide some more information like which app gives this issue or if possible record the screen and share the video on forum. It will help better understand the problem.
Same I don't have any issues with auto rotate too after the latest .92 update
I have auto rotation issues too. It has to be fixed