Screenpad stays blank
System: Windows 10
Battery or AC: AC
Description: Screenpad shows nothing
Model: UX434F
Frequency of Occurrence: Always
Reset OS: No
I've just bought this laptop today and when i started it up and installed al the drivers i wanted to try out the screenpad.
As said in the instructions for the screenpad, i hit the F6-key to switch to screenpad mode.
The touchpad started to light up and windows acted like i connected another screen. But that was it! So when switching to screenpad mode the touchpad doesn't work anymore(as it should i guess) but it stays on a blank screen.
I've tried installing different apps from the microsoft store (ScreenXpert, Screenpad Toolbar) but none of them fixes the issue.
So i just have a light up little screen without anything on it when switching to screenpad mode. The pc works fine without it but since its a feature i would like it to work.
Anyone has any idea on what to do? Feel free to ask for more info.
Battery or AC: AC
Description: Screenpad shows nothing
Model: UX434F
Frequency of Occurrence: Always
Reset OS: No
I've just bought this laptop today and when i started it up and installed al the drivers i wanted to try out the screenpad.
As said in the instructions for the screenpad, i hit the F6-key to switch to screenpad mode.
The touchpad started to light up and windows acted like i connected another screen. But that was it! So when switching to screenpad mode the touchpad doesn't work anymore(as it should i guess) but it stays on a blank screen.
I've tried installing different apps from the microsoft store (ScreenXpert, Screenpad Toolbar) but none of them fixes the issue.
So i just have a light up little screen without anything on it when switching to screenpad mode. The pc works fine without it but since its a feature i would like it to work.
Anyone has any idea on what to do? Feel free to ask for more info.
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Comments
May I know the process of how you set up?
Was there any new OS installed?
After you turn on the device , which driver/app did you install first and so on....
If there is a video or a screenshot of what happened after you press F6,
would be very helpful.
Thank you so much.
I just setup windows like normal after unboxing it. I continued by installing some programs like chrome and office 365, it also prompted me to update the nvidia graphics drivers so i did. After that i tried setting up the screenpad but it didn't seem to work so i thought it might have been windows updates. I continued by installing windows updates but it still didn't work.
I tried recording it but it doesn't show it very well. The screenpad just brightens up a bit but nothing else comes up.
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Feel free to let me know , thanks in advance.
gregpeeters94,
Thank you so much for your reply.
May I know if you to "touchpad mode"
is it able to be used?
Also, if switch to "screenpad mode"
then press WIN+P
then chose "Duplicate"
will the screenpad show your desktop?
thanks
Please specify which model you possess
and kindly record a video of how you are switching mode and how the screenpad is reacting.
Also, if you have screenpad 2.0 please refer to below SOP to reinstall drivers
https://www.asus.com/support/FAQ/1041344
Also, it is fine if you switch to "second screen only" and the main screen turned off.
Thank you.
I face same problem same model UX434f
Hello fifa,
May I know what had happened? any update or modification before this?
If you press WIN+D, does the screenpad icon come back?
Please refer to below link to reinstall drivers
Thank you.
Win+d nothing show anything I try also you link I cannot install screenpad 2.0
there is showing error message error 1001
Hello fifa,
Which driver were you installing and show that error?
were you trying the "update to screepad 2.0 hotfix"?
your device is already screenpad 2.0, no need to do that.
Thank you.
I have tried it to fix on my own but failed, i have just faced the error with epicsports as well.
Just checking, cause you gotta start with basics... Have you tried dragging stuff over to that screen?