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screenpad does not work only works as touchpad

Star I
System: Windows 10
Battery or AC: AC
Description: Screenpad Black
Model: ux480fd
Frequency of Occurrence: Always
Reset OS: No

I need help. My screenpad does not work. i already uninstall the screenpad launcher end install it again but does not do anything.

Zen Master I
I might suspect graphics drivers. so install latest drivers

Star I
i already do that. did not change anything

Community Legend II
luis_carmo posted on 2019/9/19 21:38 i already do that. did not change anything
Hello luis_carmo, May you specify the situation? The screenpad is not working in any mode? (Screenpad mode / extension mode/ touchpad mode) and how does it looks now? can you provide a picture? Have you tried to reinstall drivers by below order? 1. Asus ScreenPad Display Driver 2. ASUS Precision Touchpad (ScreenPad) 3. Screenpad toolbar Thank you.