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wifi network issues due to which i can't connect to EA servers

My fifa account or EA servers in not getting logined in due to slow internet recieved by the phone. However, the wifi speed is properly functioning but mobile sometimes automatically slows down the speed of internet or completely stops.

 

2 REPLIES 2

Falcon_ASUS
Moderator
Moderator

@_lakshmeesha_12
May I know which model of smartphone you are using?
If you connect your phone to other wireless AP, does the situation improve?
If the issue persists, it is recommended to first back up your data and then perform a system restore to determine if it is caused by a system error. 
Sorry for any inconvenience it may be caused. 
[Phone] How to find and recognize the ZenFone model name? 
[Phone] How to back up the data stored in your phone ? 
[Phone] How to do the factory reset on your phone?  

ZenBot
Community Manager
Community Manager
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