System Accessing Camera without any need or reason.

[mauvin11]

The system is accessing phone camera every 2-3 minutes without any need or reason. I thought it was an third party app so I revoked access to all apps. It turned out it was system itself. I had some suspicions so installed an access monitor and it turned out to be true.
Looks Fishy, Should I worry about privacy?
1. My face unlock feature is turned off
2. Auto Brightness is turned off

[mauvin11]

Falcon_ASUS

https://zentalk.asus.com/en/discussion/comment/170479#Comment_170479

@mauvin11

Could you please tell me what is the name of the app you use to monitor these actions?

If you enter to the safe mode, does this situation still exist?

https://www.asus.com/support/FAQ/1005163/

Thank you.

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I used an third party app called SafeDot. https://play.google.com/store/apps/details?id=com.aravi.dotpro

I am using an third party application to observe the issue. As an Asus mod you should know that safe mode disables all the third party applications, As a result it is impossible for me to observe the issue in safe mode. Thanks

[abhaykrishnan02]

mauvin11

https://zentalk.asus.com/en/discussion/comment/170883#Comment_170883

I used an third party app called SafeDot. https://play.google.com/store/apps/details?id=com.aravi.dotpro

I am using an third party application to observe the issue. As an Asus mod you should know that safe mode disables all the third party applications, As a result it is impossible for me to observe the issue in safe mode. Thanks

View post

To use any third party app in safe mode,keep the required app open in background and reeboot to safe mode,now u can find this app in recent tab.
👍👍👍👍

[Falcon_ASUS]

mauvin11

https://zentalk.asus.com/en/discussion/comment/170883#Comment_170883

I used an third party app called SafeDot. https://play.google.com/store/apps/details?id=com.aravi.dotpro

I am using an third party application to observe the issue. As an Asus mod you should know that safe mode disables all the third party applications, As a result it is impossible for me to observe the issue in safe mode. Thanks

View post

@mauvin11
In order to rule out whether it is caused by other software abnormalities, it is recommended to restore the system before confirming.
Before restoring the system, please back up important internal data to an external storage device.
Then go to Settings>System>Reset Options>Clear all data (restore original factory settings)
We apologize for any inconvenience caused.

[mauvin11]

Falcon_ASUS

https://zentalk.asus.com/en/discussion/comment/171732#Comment_171732

@mauvin11

In order to rule out whether it is caused by other software abnormalities, it is recommended to restore the system before confirming.

Before restoring the system, please back up important internal data to an external storage device.

Then go to Settings>System>Reset Options>Clear all data (restore original factory settings)

We apologize for any inconvenience caused.

View post

You want me to Format my phone for this? That's your Job to figure things out! Asus is paying you, Not me. Fix this issue or I should say Stop Spying On Users. I will wait few days and if not fixed then i'll mail the Logs as well as screenshots to Newsapers, Bloggers and Youtubers.

[Falcon_ASUS]

mauvin11

https://zentalk.asus.com/en/discussion/comment/172148#Comment_172148

You want me to Format my phone for this? That's your Job to figure things out! Asus is paying you, Not me. Fix this issue or I should say Stop Spying On Users. I will wait few days and if not fixed then i'll mail the Logs as well as screenshots to Newsapers, Bloggers and Youtubers.

View post

@mauvin11
Our tech team has confirmed that we may need log files (error messages) in your phone for investigating the issue.
If you agree to provide the logs, I will send you the steps to collect logs.
Thank you.