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System Accessing Camera without any need or reason.

mauvin11
Rising Star II
screenshot-20210606-194648.png
The system is accessing phone camera every 2-3 minutes without any need or reason. I thought it was an third party app so I revoked access to all apps. It turned out it was system itself. I had some suspicions so installed an access monitor and it turned out to be true.
Looks Fishy, Should I worry about privacy?
1. My face unlock feature is turned off
2. Auto Brightness is turned off
26 REPLIES 26

mauvin11
Rising Star II
screenshot-20210606-200627.png
Updated Log screenshot :

Christine_ASUS
Community Legend II
Hi mauvin11
Thank you for your asking. Kindly try some at-home troubleshooting tips below:
1. Model Name: Settings>System>About phone
Refer to the link below to check the model name by model no. in the link
https://www.asus.com/support/FAQ/1014441/
2. Your current firmware version
Settings>System>About Phone>Software information
3. How did you access "Access Log"?

mauvin11
Rising Star II
Christine_ASUS

Hi mauvin11

Thank you for your asking. Kindly try some at-home troubleshooting tips below:

1. Model Name: Settings>System>About phone

Refer to the link below to check the model name by model no. in the link

https://www.asus.com/support/FAQ/1014441/

2. Your current firmware version

Settings>System>About Phone>Software information

3. How did you access "Access Log"?


View post
1/2. Refer to the screenshot for Model/Firmware version.
3. Access log was obtained through several applications, one of them is "Safedot". https://play.google.com/store/apps/details?id=com.aravi.dotpro
screenshot-20210608-143332-7e2.png

Falcon_ASUS
Moderator
Moderator
mauvin11

https://zentalk.asus.com/en/discussion/comment/170210#Comment_170210

1/2. Refer to the screenshot for Model/Firmware version.

3. Access log was obtained through several applications, one of them is "Safedot". https://play.google.com/store/apps/details?id=com.aravi.dotpro

screenshot-20210608-143332-7e2.png


View post
@mauvin11
Could you please tell me what is the name of the app you use to monitor these actions?
If you enter to the safe mode, does this situation still exist?
[Phone] How to Enter and Exit Safe Mode? | Official Support | ASUS GlobalThank you.