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Asus zenfone Max pro m1 SD card can't move the file

muthum570
Star III
Im facing sd card write access problem can't move any files to sd card couldn't move file error unknown
screenshot-20200922-033216-7e2.png

28 REPLIES 28

RadeonPS
Rising Star II
dibyarupprk2011

https://zentalk.asus.com/en/discussion/comment/118197#Comment_118197

Why are you stating yourself as a lawyer of Asus??

Are you getting paid for this?

Why shouldn't one question about the software updates not provided by the oem in due time as promised, whereas other oem within the same price range are fulfilling their promises!!


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Not a lawyer. But his words " main bohat dukhi ho" were concerning. Not getting paid. One should question a company if it has promised timely updates. Infacy all other brands give timely updates starting with nokia, oneplus, xiaomi even for it's budget devices. And asus now is in a record of 9 months of beta testing. Just asking the member to not be sad about this.

dibyarupprk2011
Rising Star II
Anandu

https://zentalk.asus.com/en/discussion/comment/118240#Comment_118240

Not a lawyer. But his words " main bohat dukhi ho" were concerning. Not getting paid. One should question a company if it has promised timely updates. Infacy all other brands give timely updates starting with nokia, oneplus, xiaomi even for it's budget devices. And asus now is in a record of 9 months of beta testing. Just asking the member to not be sad about this.


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For that I take my words back!!

muthum570
Star III
Christine_ASUS

Hi friends

For anyone who has encountered the issue of files can't move in MPM1, please update the latest version WW-17.2017.2008.432 first, which is now on our official website, please check your phone Settings>System>System update, or visit our website for manual update

https://www.asus.com/supportonly/ZenFone%20Max%20Pro(M1)(ZB602KL)/HelpDesk_BIOS/

#Update Guide

https://www.asus.com/support/FAQ/1009748/

If the issue persists, kindly reply me as below

1. Which SD card brand are you using? Please provide me the model link of current SD card.

2. Do other SD card brands work in your device on V432 or not?


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I'm uptated 432 build and factory data reset was done I'm still facing can't move file to as card unknown error 😔

muthum570
Star III
arjit.pal199

https://zentalk.asus.com/en/discussion/comment/116532#Comment_116532

Wipe data /factory reset and wipe cache on the BIOS


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Already done

Christine_ASUS
Community Legend II
Hi muthum570
As I mentioned twice before, if the issue persists, kindly reply me as below
1. Which SD card brand are you using? Please provide me the model link of current SD card.
2. Do other SD card brands work in your device on V432 or not?