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Zenfone 9 Camera Video not recording sound

Asusoid
Star II
  1. Model Name: Zenfone 9
  2. Firmware Version: WW_33.0804.2060.189
  3. Rooted or not: Not rooted
  4. Frequency of Occurrence: Permanant occurrence.

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My Zenfone 9 mobile stopped recording audio while shooting/recording videos from my camera default app. (i.e there is no audio in the recorded videos)

It used to work fine until I upgraded to the last firmware.

Can I get this troubleshooted and resolved please? (Uploading my last recorded video that captured no sound at all)

Thankyou,

1 ACCEPTED SOLUTION

Accepted Solutions

Asusoid
Star II

33.0804.2060.204 update fixed the video recording voice capture issue.

View solution in original post

2 REPLIES 2

Mansi_ASUS
Moderator
Moderator

Hey @Asusoid,
Thank you for the information. I have forwarded the issue to the R&D team.

Asusoid
Star II

33.0804.2060.204 update fixed the video recording voice capture issue.