unable to play amazon prime video on Android 13

[r2devmx]

Amazon Prime video requires to disable hardware acceleration to reproduce video, also  HBO Max has video decoding issues, the audio works but it has extremely glitchy video.

[wilianzilv]

so, its been a while, i guess they just dont care about this issue 😀

[dyniper]

It's even worse. You can find other threads for their older phones (e.g. Zenfone 5) that has the same problem after diner updates, and they never got resolved either. I wanted to like this phone, but without manufacturer support, it's pretty much just an expensive paper weight...

[Mooka]

on my zenfon9 prime works good . HBO is a problem...

[Alojzy]

How it works with my Zenfone 9:

1. Netflix - after restoring factory settings widevine L1 works fine

2. HBO - unfortunately restoring factory settings is not helping. For me the only way of watching hbo content is to download it first. After downloading I can watch movies without any problems.

3. Prime video - I have no idea. I don't use it.

4. Disney - works perfectly

[Karlos00]

It's a really weird issue to be honest. Netflix works perfectly same for Disney and now prime for some reason is working without an issues. HBO is still a problem if you want to stream anything without downloading it first like you said. 

Sadly asus don't really care