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unable to play amazon prime video on Android 13

r2devmx
Star I

Amazon Prime video requires to disable hardware acceleration to reproduce video, also  HBO Max has video decoding issues, the audio works but it has extremely glitchy video.

18 REPLIES 18

TranceFormer
Star II

I'm having the same issue on my Zenfone 9 on Android 13. The HBO Max glitchy video has been going on for several days, and I just noticed the Amazon issue today. 

the same . but if you DL movie its work corectly

pernas
Star II

I run into this too on the ZF9 w A13 and based on earlier experience with Asus technical support I decided to stop this expensive "beta" test... maybe they will fix it in timely manner.

Mansi_ASUS
Moderator
Moderator

Hey,
I have reported the issue to the R&D and will get back to you as soon as I have some more information.