Double tapping the power button became unreliable after upgrade to Android 14

[Skwara]

Asus Zenfone 10, Android 14, build WW_34.1004.0204.143

In short, I have the same issue as described in the following thread:
https://zentalk.asus.com/t5/zenfone-9/issue-with-double-tap-side-button/td-p/422358

Unfortunately, in my case, the solution doesn't work. I'm surprised that the author claims it helped him, as his issue was that the double tap works half the time, so how would the switch help here?

I also have the "Use device controls" switch enabled. I reenabled it and restarted the phone just in case, with no luck.

The issue started immediately after the upgrade to Android 14 some time ago. It seems to occur only if the phone was inactive for some time. It seems that after certain period of time, the phone becomes unable to register the double tap and first needs to be explicitly woken or unlocked, and then the double tap starts working again.

I would greatly appreciate any help in this matter.

[Siskowicz]

I have the same issue on ZF9, wonder if it's going to be fixed, was the best option for taking pictures

[Mansi_ASUS]

Hey @Skwara,

Could you please share a log for this issue?

Please follow the below steps to enable the built-in log tool (Bug reporter).

1. Open “Calculator APP”

2. Enter “.19595+=”

3. Select the Log type according to the type of issue you want to capture. “General cases” will work for most issues.

4. After your selection the log tool will exit so you can duplicate the issue or wait for it to happen. Try to use the screen recorder to show your issue when possible. If you can't screen record your issue, then please take a screenshot right after the issue has occurred (as a timestamp) so we know where to look in the log.

5. Navigate back to the log tool via calculator and Tap "FINISH AND SHARE".

6. It takes several minutes for the log to generate. You can exit and do other stuff in the meantime. A silent notification will tell you once the process is done. Tap the notification and then the share button to upload the file to Google Drive and share the link with a moderator. Just make sure to change the permission first so that everyone with the link has permission to view it.

Note: When you're no longer planning on logging your device, enter “.09595+=” in the calculator and the log tool will stop as well as deleting all stored log files. Make sure to share via calculator. The files found in internal storage -> asus_log are not the correct files (they are only 1.2kb)