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Speaker stops working

Aligosla
Rising Star I
Please tell us some basic information before asking for help:
Model Name: Zenfone 9
Firmware Version: WW-32.2050.2050.34
Rooted or not: No
Frequency of Occurrence: Occasionally
APP Name & APP Version (If your issue relates to the app): Anyone using the speaker
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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The lower speaker stops working, only the upper earpiece plays.

I really don't know why this happens, it is necessary to reboot the device for it to be fixed and it works again
This problem has me rotten! 2 versions ago it happens and they still do not correct it.
5 REPLIES 5

mickey10021
Rising Star II
Is that happening right after the phone call? If that's the case then it's the same issue as rog 6

Aligosla
Rising Star I
It just happened to me without making any calls, I answered a call from my Galaxy Watch. I don't know if it has to do with this

Aligosla
Rising Star I
You can see that the audio alternates in the bottom speaker, sometimes it sounds and sometimes it doesn't.
after restarting the device it is fixed

Aligosla
Rising Star I
Just happened to me again today after finishing a phone call

How is it possible that no moderator sees this post yet?
@ChiHyi @ARP_ASUS @Falcon @Christine_ASUS @Gustav_ASUS @fussion_ASUS @Irene2_ASUS Please help, review the video I posted, it's a recurring error when making calls, the bottom speaker stops working