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Smart Key double tap is not working

Star I

Hi Everyone!

Today I got a Zenfone 9. I tried to test Smart key feature and there is a problem in the double tap feature. I tried the "swipe" and "long press" options as well. They are working well. However, when I open the "double tap" option, it's never work. I tried to choose different accesses like screenshot, flashlight but none of them is working. Do you think the phone has a problem or am I missing something? Thanks for the help in advance. #Zenfone9


Rising Star II

It is a difficult utility to use. I think it doesn't have a dedicated sensor for this.

From my experience, I turn on the flashlight when the screen is unlocked and the phone has an upright position. If I do this, I fail less.

From Zenfone 9 (16x256)@Android 13 > 33.0804.2060.100

Retired: Oneplus 9 Pro (12x256) | Huawei Mate 10 (4x64) | Lumia 650 (1x16) | Lumia 1020 (2x32) | HTC Mozart (0,5x8) | SonyEricsson Satio (0,25x0,13) | SonyEricsson K850i | SonyEricsson Z300 | HTC Touch | Nokia 8850 | Nokia 8210 | Trium MT 040 | OneTouch Easy Amena | Motorola Amena M3688 | Motorola Micro TAC

Rising Star II

They work for me. Double tap is pretty reliable too (I use it for flashlight) - but be aware that it needs an unlocked phone (same on the Pixel 5). One trick that substantially increased triggering the utility: don't double tap with the tip of your finger, but with the entire first (distal) phalange. For me, this was a gamechanger, rendering this option quite usable.