Hi, having an issue with my zenfone9 and it's hotspot. I've tried connecting a few different devices to my hotspot. The devices can connect no problem but they are not receiving an internet connection even though I've my mobile data on. Just did a full reset on my phone and still won't work
This is a 5G bug and it appears to be a Zenfone 9 issue. I am using Consumer Cellular. While I do not have any other unlocked 5G phones to prove my theory by moving my SIM card around, I think I'm on the right track here. And anyway, I've found a workaround.
@m1dotcomthe Bluetooth suggestion did not work for me.
@Duda96 I got my Zenfone 9 last week and have been having the same problem. I spent an hour with Asus support this morning and discovered the following:
Asus support asked me if I'm ok continuing to use 4G. I said of course not, and asked them to escalate this to the dev team to get this bug fixed, because obviously everyone needs this to work on all network types! I'll plan to call back once a month to nag them, and I'll post back here if there is any update. If there is no more response from me, it probably hasn't been fixed yet.