01-23-2024 12:52 AM
My Zenfone 9 has been having constant software issues and I can't find anything about how to fix it. I tried factory resetting my phone, but even that hasn't helped. I frequently have moments where:
- video recording lags and stutters while recording
- the keyboard doesn't open when I'm in a text entry field, even if I keep tapping the text box. The problem persists until I reboot the phone, and the only workaround before rebooting is holding until the "paste" option opens, which still sometimes doesn't work
- the phone itself will start freezing up every couple of days and won't resolve without a reboot
- sometimes anything triggering an Android intent (rotation the screen, switching open views, opening a dialog, etc) just doesn't work, no matter what app I'm in. I have to turn the screen off and back on every time I tap something
What do I do?
01-23-2024 01:53 AM
Hey @marcmarcmarc,
When did you first notice these issues? Was it after the latest update?
01-28-2024 04:59 AM - edited 01-28-2024 04:59 AM
Yes, yes, get rid of it immediately and send it to @ToKrCZ, who will help you get rid of it safely on his own expense (he is a very generous guy).
Seriously now: if a factory reset does not solve your problems, and it to Asus for warranty and/or servicing.