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5g network not working

Star II

Problem is I can only get 4G. I have already:

checked the coverage map,

restarted the phone,

reinserted the SIM card,

and made sure 5G was on.

  • None of it worked. Please help.
  • Model Name:ASUS_AI2202
  • Firmware Version:
  • Rooted or not: Not root
  • Frequency of Occurrence:
  • APP Name & APP Version (If your issue relates to the app):

Hmmm.... Sounds like either there are some settings missing for the cellular connection or you need to bring it to the service center to check if there is anything faulty with the cellular chip? 

Community Manager
Community Manager
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