08-25-2024 04:27 PM
Hello,
I bought a Zenfone 8 via the Asus Online Store in May 2022 (SKU: 90AI0061-M00090 - 8 GB /256 GB). It was working great until last week when it stopped working completely. I wasnt charging or anything. It was in my pocket and when I wanted to check it was dead. So I thought it wasnt charged. I put it on the charger and noticed it turned really hot (my guess at least about 50°). Then I put it off the charger and tried to put it on again but nothing - not even a single light flashes or anything.
I was off for a week for a conference and bought another phone (Zenfone 10) while I still was really happy with the Zenfone 8 I am ok with using my new one now but I would really like to get all the data from my old phone.
Anybody can help with this?
08-25-2024 08:38 PM
@TheManiac
We apologize for any inconvenience this may cause.
Please check the top right corner and kindly share the serial number and details requested in the PM inbox.
Thank you.