5g network not working

[bibek28]

Problem is I can only get 4G. I have already:

checked the coverage map,

restarted the phone,

reinserted the SIM card,

and made sure 5G was on.

• None of it worked. Please help.
• Model Name:ASUS_AI2202
• Firmware Version:
• Rooted or not: Not root
• Frequency of Occurrence:
• APP Name & APP Version (If your issue relates to the app):
•  

[esp2002]

Can you try to switch off the Auto 5G and reboot phone? 

[bibek28]

Hello sir,I off the auto 5g and reboot phone, but same problem 5g network not working 

 

[esp2002]

Can you share the output from manually selecting the network? Something like what I have screenshot? 

 

[bibek28]

 

[esp2002]

Seems like you might not be in range of the 5g coverage. Here is the current coverage link that you can check: https://www.du.ae/5g/our-network

Though I have to say, the map is not very clear and distinct to the 4G and 5G areas. I would try travelling to a definitely well known 5G place(maybe Dubai International Airport?) and try connecting there. Else find a friend who has a known 5G connection and connect when you are next to him and/or see his phone settings? Or contact your network provider. Can't really think of anything else.