09-10-2021 12:59 AM
08-30-2021 08:22 AM
08-30-2021 04:13 PM
08-31-2021 02:38 AM
Gustav_ASUSSo why exactly did you close the thread i made again? @Gustav_ASUS@marzvin @zuk_da_ma Please contact/visit a local ASUS service center as your devices need to be serviced.
Please also check your inboxes for a PM from me with some follow-up questions. 🙂
@daniel91m Please do not speculate or spread misinformation about how threads are moderated here on Zentalk. If you have any feedback on our operations, feel free to contact me via PM.
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08-31-2021 02:39 AM
daniel91mYeah, waiting for this aswell.@Gustav_ASUS I have a few questions (public, not private):
1. Do you know the cause of damage to phones (motherboards)? the topic is also known on the xda forum, it is not a single case (statistically, only some users wrote something about it on the internet)
2. Have the mainboards or other responsible components been improved in the next, newer series? Are the phones repaired on the same components as before the repair?
3. Are there global problems with the availability of spare parts at present?
I am waiting for your sincere reply and best regards
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08-31-2021 04:43 AM
irvinSaw your thread about repair service quality. UPS just picked up the package from me and I hope that my repair won't be the same as yours.https://zentalk.asus.com/en/discussion/comment/183841#Comment_183841
So why exactly did you close the thread i made again? @Gustav_ASUS
Asus is just insisting to replace my back cover, and that is just outright not fair. I just want people to know how you guys treating your customers.
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